FiveStarCopywriting di Ferretti Giulia, Via Ferrucci, 85, 55042 Forte dei Marmi LU, Italy (VAT IT02893640469) is the data controller for all personal data collected through fivestarcopywriting.com.
Contact: hello@fivestarcopywriting.com
When you use the contact form: first name, last name, email address, and optional project details.
When you place an order: first name, last name, email address, phone number, and country.
When you visit the site: analytics data including pages visited, time on page, and browser type, collected only if you accept cookies.
Order data: processed on the basis of contract performance (Article 6(1)(b) GDPR).
Contact form data: processed on the basis of legitimate interest in responding to enquiries.
Analytics data: processed only with your consent.
Order and project data is retained for 7 years to comply with Italian tax law.
Contact form enquiries are retained for 24 months.
Analytics data is retained according to the analytics provider's policy.
You have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You may also request data portability.
To exercise any of these rights, contact hello@fivestarcopywriting.com. We will respond within 30 days.
Stripe, Inc.: payment processing. Stripe has its own privacy policy at stripe.com/privacy.
Google LLC: analytics (if consent given) and document delivery via Google Docs.
We do not sell personal data to third parties.
We use analytics cookies only with your consent. See the Cookie Policy for full details.
If you believe your rights have not been respected, you may lodge a complaint with the Italian data protection authority (Garante per la Protezione dei Dati Personali) at garante.privacy.it.